Effective Date: April 15, 2026 | Last Updated: April 8, 2026
Issued by Vectis Group LLC.
Welcome. This Cookie Policy explains how Vectis Group, LLC, doing business as Prolify ("we," "us," "our," or "Prolify") uses cookies and similar technologies when you visit our website at prolify.co (the "Website") and access our platform. We know that "cookies" might be an unfamiliar term if you're forming a company for the first time. This policy explains what they are, why we use them, and how you can control them. Reading this policy should take about 5 minutes.
A cookie is a small text file that websites place on your computer or mobile device when you visit. Cookies are stored by your browser and automatically sent back to the website on future visits.
Cookies help websites work smoothly and securely. They allow us to:
Cookies cannot run programs, deliver viruses, or access information on your device beyond what the website sends them. They're just small text files with information that you're already sharing with us when you use the Website.
We use cookies in four categories:
These cookies must function for the Website to work. We can't ask your permission because without them, you couldn't access your account or complete transactions.
| Purpose | Provider | Typical Duration |
|---|---|---|
| Keep you logged in (session authentication) | Prolify | Session (until you log out) |
| Protect against fraud and unauthorized access | Prolify | Session to 24 hours |
| Load balance traffic and prevent outages | Prolify | Session |
| Enable payment processing security | Stripe | Session to 30 days |
| CSRF protection (prevent form hijacking attacks) | Prolify | Session |
Impact if disabled: You won't be able to log in, use your account, or submit payment information securely. The Website will not work.
These cookies improve your experience by remembering choices you've made.
| Purpose | Provider | Duration |
|---|---|---|
| Remember your language preference | Prolify | 1 year |
| Remember your UI preferences (e.g., theme, sidebar state) | Prolify | 1 year |
| Customer support widget state (if applicable) | Third-party support tools | Session to 30 days |
Impact if disabled: You'll have to re-select your language and preferences on each visit, but the Website will still function.
These cookies help us understand how you use the platform so we can improve features, fix bugs, and make the experience faster.
| Purpose | Provider | Duration |
|---|---|---|
| Track page views, clicks, feature adoption, and user flow | PostHog | 365 days (first-party cookie) |
| Measure performance and error reporting | Prolify / Monitoring services | Variable |
Data collected: Which pages you visit, how long you spend on each, which features you use, feature adoption metrics, user flows, performance metrics, general geographic location (from IP address), browser/device type.
Who sees this data: Our product, engineering, and support teams use this data internally to improve the platform. We do not sell this data to third parties.
Impact if disabled: We'll have less insight into what's working, but the Website will function normally.
Prolify does not currently use marketing or advertising cookies. We do not deploy tracking pixels from advertising networks (such as Facebook Pixel, Google Ads, LinkedIn Ads, or similar services). This means:
If this changes in the future, we will update this Cookie Policy, obtain your consent where required by law, and provide clear opt-out mechanisms before deploying any marketing cookies.
First-party cookies are set by Prolify directly (our domain).
Third-party cookies are set by other companies (like Stripe) when you visit our Website.
We use trusted vendors to:
We do not currently use third-party advertising cookies.
All third-party vendors are required by contract to respect your privacy and follow applicable laws (including GDPR and CCPA), use data only for purposes we've authorized, maintain Data Processing Agreements (DPAs) with us, and not share your data with other parties without your consent.
Beyond cookies, we may also use:
| Technology | Purpose | Your Control |
|---|---|---|
| Web Beacons (pixels) | Tiny invisible images that track whether an email was opened or page was viewed | Part of analytics/marketing cookies (see section 5.3) |
| Local Storage | Browser memory that persists data (like cookies, but larger and not automatically sent) | Browser settings (usually under "Clear Site Data" or "Local Storage") |
| Session Storage | Temporary browser memory cleared when you close the browser | Cleared automatically when browser closes |
| SDKs in embedded tools | If we embed a chat tool, payment processor, or analytics tool, it may use its own tracking | Governed by that tool's privacy policy |
When you first visit the Website, you'll see a banner asking you to consent to non-essential cookies. You can:
Your preference is saved and will be honored on future visits. You can change your preferences anytime by visiting our website and clicking "Cookie Preferences" in the footer, or by logging into your account and adjusting Settings > Privacy > Cookie Preferences.
Most browsers allow you to manage, disable, or delete cookies:
Note: Blocking strictly necessary cookies may prevent the Website from working correctly.
PostHog Analytics: Adjust your tracking preferences in your Prolify account settings (Settings > Privacy > Analytics Preferences). PostHog uses first-party cookies only — blocking third-party cookies will not affect PostHog tracking. For EU/UK users who do not consent to cookies, PostHog automatically operates in cookieless mode using server-side hashing, meaning no personal identifiers are stored on your device.
Note on Marketing Cookies: Prolify does not currently deploy marketing or advertising cookies. If this changes, specific opt-out instructions will be provided here.
Some browsers include a "Do Not Track" (DNT) setting. Prolify does not currently respond to DNT signals, as there is no universal industry standard for honoring them. However, we honor Global Privacy Control (GPC) signals (see Section 5.5) and respect your choices through our consent banner and preference center.
Prolify honors the Global Privacy Control (GPC) signal. If your browser or privacy extension (such as Brave Browser or Privacy Badger) sends a GPC signal, we will treat it as a valid opt-out of the sale or sharing of personal information under CCPA/CPRA.
| Cookie Category | If You Disable | Impact |
|---|---|---|
| Strictly Necessary | You won't be able to | Log in, maintain your session, or complete transactions. We recommend keeping these enabled. |
| Functional | You can use the Website, but | You'll need to re-enter your language and preferences on each visit. |
| Analytics | You can use the Website, but | We can't see which features you use or where improvements are needed. |
| Marketing | You can use the Website, and | You'll see fewer Prolify ads on other websites. You won't be targeted for ads based on your visit here. |
Prolify uses vendors in the United States and other countries. The data collected by cookies and analytics tools may be transferred to, processed in, and stored in the United States and other countries where our vendors operate. These countries may have different data protection laws than your home country.
By using the Website and accepting cookies, you consent to this transfer. We take steps to ensure that international transfers are lawful:
For more details, see our Privacy Policy (Section 7: International Data Transfers).
Under California privacy law, you have the right to know what personal information we collect (including via cookies), delete that information, and opt-out of the "sale" or "sharing" of your information.
Note on "Sale" and "Sharing": The CCPA defines "sale" and "sharing" broadly. Using analytics and marketing cookies may fall within these definitions depending on the vendor's practices and the data shared.
Your Options:
For details, see our Privacy Policy (Section 15: California Disclosures).
Under EU/UK law, we must obtain your explicit, informed consent before placing non-essential cookies. Strictly necessary cookies do not require consent and are placed automatically.
The cookie consent banner you see when you first visit the Website is designed to meet this requirement. You must affirmatively opt-in to analytics and marketing cookies.
Your rights:
See our Privacy Policy (Section 16: International User Disclosures) for more details on your GDPR rights.
Our Website may link to other websites (e.g., government filing portals, payment processors, integrations). Those websites have their own cookie policies, and we are not responsible for their cookies or data practices. When you leave Prolify to visit a linked website, we recommend reviewing their cookie and privacy policies.
We may update this Cookie Policy as our technology, vendors, or legal obligations change. When we make material changes, we'll:
Your continued use of the Website after a change means you accept the updated policy. If you do not accept a change, you may delete your cookies and stop using the Website.
If you have questions about this Cookie Policy, or if you'd like to exercise your privacy rights, please reach out:
We aim to respond to all privacy requests within 30 days.
| Term | Definition |
|---|---|
| Browser | Software you use to access the internet (Chrome, Firefox, Safari, Edge, etc.) |
| Cookie | A small text file stored on your device by websites you visit |
| First-party cookie | A cookie set by the website you're visiting (Prolify) |
| Third-party cookie | A cookie set by another company's code running on the website |
| Session cookie | A cookie that expires when you close your browser |
| Persistent cookie | A cookie that stays on your device until it expires or you delete it |
| Pixel / Web beacon | A tiny, invisible image used to track whether a page or email was viewed |
| Local storage | Browser memory that stores larger amounts of data than cookies, not automatically sent to websites |
| GDPR | General Data Protection Regulation (EU/UK privacy law) |
| CCPA | California Consumer Privacy Act |
| DPA | Data Processing Agreement (contract governing how vendors use your data) |
| DPF | Data Privacy Framework (mechanism for transferring data from EU to US) |
| SCC | Standard Contractual Clauses (legal mechanism for international data transfers) |
The following table documents cookies currently set on the Prolify platform. This inventory is based on an audit completed April 8, 2026 and will be updated when material changes are made to our technology stack.
| Cookie Name | Domain | Type | Purpose | Duration | Category |
|---|---|---|---|---|---|
| session_id | prolify.co | First-party | Authentication / Keep you logged in | Session | Strictly Necessary |
| csrf_token | prolify.co | First-party | CSRF protection / Prevent form hijacking | Session | Strictly Necessary |
| user_language | prolify.co | First-party | Remember language preference | 1 year | Functional |
| ui_theme | prolify.co | First-party | Remember dark/light mode preference | 1 year | Functional |
| ph_[project_key]_posthog | prolify.co | First-party (PostHog) | Product analytics — page views, feature adoption, user flows | 365 days | Analytics |
| stripe_mid | prolify.co | First-party (Stripe) | Stripe fraud detection | 1 year | Strictly Necessary |
| __stripe_sid | prolify.co | First-party (Stripe) | Stripe session identifier | 30 minutes | Strictly Necessary |
This inventory reflects Prolify's actual cookie deployment as confirmed April 8, 2026. Prolify uses PostHog for analytics (first-party cookies only) and does not deploy marketing or advertising pixels.
Policy Version: 1.0 | Last Reviewed: April 8, 2026 | Next Review: October 8, 2026
© 2026 Vectis Group, LLC. All rights reserved.